What we're doing to make sure information is accessible to all.

Accessibility statement for

This website is run by Chorus Homes Group, part of Places for People. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% using a desktop browser without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We have worked hard to ensure that this website should be fully accessible, including converting PDFs to proper web pages; make text reasonably large (and the page can be zoomed in easily with web browsers on large screens); ensuring high contrast; and photographs all have descriptive alternative text (apart from certain decorative images, which are hidden from screen readers). Keyboard navigation should be possible, and anything that looks like a button should react to key presses like a button.

If you find you cannot access a part of this site easily, or there's a problem that needs fixing, please get in touch using one of ways listed in the next section.

What to do if you cannot access parts of this website

If you can't access some of the information on this site, such as the map on our contact page, we can send the info you need in a different format like accessible PDF, large print, easy read or audio recording.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Chorus Homes Group is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this website

This website was last tested on 31 March 2020. The test was carried out in-house.

The site has been tested using accessibility tools either included or added to the Chrome and Firefox web browsers, such as A11y and Lighthouse to ensure good text size and contrast, image alternative text and proper landmarks are all being used.

We then worked with residents (including a legally blind person) to review the site.

When we built the software that runs the site, we created tools that allows people to create content that should look good without sacrificing accessibility.  We then wrote guidelines to ensure authors in the future follow the same standards.

What we’re doing to improve accessibility

We are committed to making sure that the whole company is aware of accessibility issues, and that we're all working together to make sure that information is available to everyone.

We will be undertaking regular training and website reviews (with both staff and residents) to ensure that we're maintaining the standards that are expected of us.  Any problems that come up will be fixed as quickly as possible, and lessons learned will be fed back in to our procedures.

You can help by letting us know of anything on the site that could be done better.  There are a number of ways of getting in touch with us listed earlier in this document, or visit our contact page.