Pests and rodents

Advice on dealing with pests in your home and garden. 

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Chorus Homes do not provide a pest control service, however we can offer advice and in some circumstances may attend if the pests pose an immediate risk or are located in a communal area.


We would prefer to keep the bees in their natural environment as they form an important part of our ecological system and provide many benefits to our environment. However we do understand that this isn’t always possible and If necessary we will raise an order to treat or remove bees, but only if they are attached to a property (not including sheds or fences). However, It is important that you are able to identify the type of bee prior to calling as certain species are protected.



It is very difficult to prevent wasps from starting a nest in your house as they can gain access through very small gaps. You can help prevent attracting wasps in the summer by keeping fruit, sweet foods and drinks in the fridge or sealed containers. Wasps do not return to a nest once it has been abandoned in the autumn but may build a new nest in the same area next year.

Spray treatments are available from your local authority. Chorus Homes will arrange for a pest controller to treat or remove wasps’ nests if they are attached to a property (not including sheds or fences).



Rats will live anywhere that provides food, water and shelter. Ensure that food waste is not left in an accessible area and that you are mindful of the possibility of rats and mice if you keep other pets such as chickens. In homes, they may live in roof spaces, wall cavities or under floorboards. In gardens, they will burrow into grassy banks or under sheds or decking. They are often found living in sewer systems.

You can set traps for rats, but they are wary of new things so it may take a while.  Do not use poison because if the rat dies under the floorboards it will cause a horrible smell. It might be best to call in an exterminator.



It is illegal to disturb nesting birds, and we cannot cut back trees or hedges during nesting season.

Once birds have flown their nest we will happily raise repairs to prevent future access.



Chorus Homes do not provide treatment for bedbugs. It is important that you seek professional assistance in managing this issue to prevent further spreading of an infestation. However there are some things you can do to reduce your chances of getting an infestation.

Avoid using second-hand bedroom furniture without checking it thoroughly. If you have stayed in an infested room, upon arriving home immediately check your luggage and clothing for bugs and eggs. Self-treatment of a bedbug infestation is unlikely to be successful, so you might need to hire a professional exterminator.


More information

You can find out more by going to the British Pest Control Association website.