Apart from homes where the resident owns or part-owns the property themselves, Chorus Homes is responsible for most (but not all) repairs in its residents’ homes. You should check the repair responsibilities page before raising a repair.
At the moment this form is not set up for reporting communal repairs. We are working hard to put this in place for the future. If you are reporting a fault for something within a block please use the general enquiries form to let us know the details
If you have a repair which is a genuine emergency (i.e. there is an immediate risk to you or your home), call us on 0345 266 9760. DO NOT LOG EMERGENCY REPAIRS USING THE WEB FORM.
An emergency repair might include:
- Uncontainable leak
- An unusable toilet (if you only have one in the house)
- A total heating or hot-water system failure in winter
If the repair is an emergency then we will arrange for a contractor to call on you within 24 hours. Someone over the age of 16 will need to stay in your home, to allow us access to carry out the repair.
If the repair is not an emergency then please use the form above at any time to report it to our repairs team.