Service charges
A list of charges which might apply to our properties.
Here's a full list of charges which can apply to our properties – it could be that some, all or none of them apply to you.
Telephone
The cost of telephone lines within site offices, passenger lifts, fire panels where applicable.
Business rates
Costs relating to the concierge office.
Electricity
The cost of supplying electricity to the communal area within your block of flats or sheltered scheme.
Cleaning services
The cost of carrying out cleaning services.
Window cleaning
The cost of carrying out window cleaning services to communal areas.
Fire safety
To be carried out in accordance with current fire regulations to include:
- Full service of Fire alarms.
- Full service of emergency lighting
- Fire Risk Assessments
- Fire Dry Rise Servicing
- Fire Blanket Inspection and maintenance
- Fire Shutter Inspection and maintenance
- Fire Extinguisher Servicing and maintenance
- Automatic Opening Smoke Vent Servicing and inspection
Site security
Overnight security ensuring health and safety of building and residents is maintained.
Call care system servicing and repairs
Lifeline pull cord system which calls out to a call centre in an emergency.
Gas
The cost of supplying gas to your neighbourhood, block of flats or sheltered scheme
Landscaping – core service costs
Your contribution towards landscaping to all external common green areas across the development; drains; and "un-adopted" roads (private roads where the council will not pay for repairs).
Pest control
Control of animal pests in communal areas and gardens
Joseph Rank House concierge and services
The concierge service will include:
- A first point of contact
- maintain the building and grounds and undertake fire safety regulation checks
- Cost also includes a provision for the monitoring of Fire services and security
Managed scheme service costs
Cost attributed to the regular inspection of communal and external areas to ensure the areas are consistently maintained.
Estate audit costs
The cost of supplying the Neighbourhood Warden Service to our neighbourhoods to ensure that the public areas are maintained through regular inspections and health and safety checks of the common areas and estates.
Ground rent
A fee payable to the Freeholder of the land on which a block of flats is long leased.
Catering
Provision of on-site meals.
Administration cost
Management and Administration costs including the collection of service charge administration for the budget and maintenance of financial records. Costs also include the collection of service/estate charges and rent.
Annual maintenance contract
- BMS Control Panel
- Boilers
- Air & Dirt Separator
- Strainers
- Pressurisation Unit
- Expansion Vessels
- Circulating Pumps
- Gas service & interlock controls
- Cold water storage tanks
- Booster set
- Natural Ventilation system
- Smoke Ventilation system
- Dry risers
- Rain Water Drainage & Irrigation Pumps
- Sump Pumps
- Electric Water Heaters
- Valves
- Emergency Lighting
- Fire Alarm systems
- Security Entry system and Lighting Protection carried out by external contractor
Lift servicing
The cost of servicing a passenger lift that is available to residents.
Door entry service
The cost of servicing the door entry system with the block.
Pumping equipment servicing
The cost of servicing the equipment used to boost the water pressure around the block.
Legionella testing and works
Monthly safety testing and analysis of the communal water supply.
Intruder alarms
Regular testing and servicing of Intruder Alarms.
Asbestos surveys and works
Annual re-inspection survey of Asbestos Management report for the communal areas.
Stairlift service
The cost of servicing the communal stair lift to ensure the on-going safety of the equipment is maintained.
Play equipment
Maintenance and inspection of play equipment within your neighbourhood.
Communal shower cleaning
The cost of descaling communal shower heads to reduce the risk of Legionella growth.
Hearing loop servicing
Servicing and maintenance of specialist type of sound system for those who use hearing aids.
Communal tumble dryer or washing machine
Servicing and maintenance of communal equipment.
Air handling system servicing
Servicing plan.
Heating interface unit servicing
Servicing plan.
Communal Barrier
Servicing Plan for automatic barriers to car park areas and/or building entrances and exits.
Communal gate servicing
Servicing Plan for automatic gates to car park areas and/or building entrances and exits.
Communal gas boiler servicing
Maintenance and annual service of communal gas boilers.
Automatic garage shutter door
Annual servicing of the garage roller shutter doors.
Communal sanitary cleaning
Removal of chemical waste from communal toilets.
Eye anchor point servicing
Inspection and Servicing of working from height equipment.
Fixed access ladder inspection
Inspection and Servicing of working from height equipment.
Fixed line fall arrest system servicing
Inspection and Servicing of working from height equipment.
Water control calorifier inspection and blowdown
The cost to drain and clean communal water systems and reduce the risk of Legionella growth.
Car park drainage system
Clearing and maintenance of car pumping equipment.
Wheelchair passenger lift servicing
Servicing of a wheelchair passenger lift, which is separate to regular lift servicing
Lightning conductor maintenance costs
Maintaining and servicing of Lightning conductor equipment on the roof of the building.
CCTV costs
Maintaining and servicing of CCTV equipment in communal areas.