Using this website

Getting the most out of our new website, which has been designed in partnership with customers.

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Our new website has been developed to assist customers and those wishing to find out more about the organisation to find information as quickly as possible. It replaces the old site, and adds new features such as booking repairs appointments.

It has been designed with input from customers and colleagues of different ages and levels of technical skill to ensure it works for everyone.

Navigating the website

The site has been designed with ease of use in mind, with minimal drop down menus and quick to navigate sections and pages. You can find all the content on the site by using the menu at the top of the screen or from the ☰ icon if you are using a mobile device. 

The site has six main sections:

To view all of the pages on the website you can use our site map

Advice centre

The advice centre is designed to answer customer enquiries, whatever the topic. At the top of the page are featured articles. Features typically relate to a service area or topic that we are receiving lots of customer enquiries about, or are relevant because of the time of year or for another reason. 

These collections have been curated by our customer service and housing management teams to give you relevant information on the type of tenancy you have or services you receive.

The page also lists all pages in the advice centre alphabetically, so you can easily scan and find the content that relates to your enquiry.

Contact us

The contact us page contains links to the different contact forms and information on the website, as well as handy reference guides about how best to contact us.