We are passionate about putting people first and involving our customers at every opportunity. That's why we're creating more ways for you to get involved and tell us what you think about our services, policies and processes. There are so many different ways you can get involved with us.
We invite customers to join our new national and local panels.
By volunteering to become an involved customer, you will join others from across the country to represent customer views on issues like fire safety, involvement and complaints.
As an involved customer, you will:
- Help make real improvements to our services
- Make a difference in your community
- Increase your confidence and learn new skills
- Get support with your IT skills
- Have access to Tenant Participation Advisory Service (TPAS) seminars
- Take part in report writing, presenting or public speaking
- Have any out-of-pocket expenses covered
Are you interested in finding out more?
We recommend joining a maximum of three groups. Find out more about the groups you're interested in by clicking on the relevant buttons below.
Strengthening governance and making sure all our customers have an opportunity to be involved.
Examining and scrutinising our services
Helping customers understand the part they play in keeping themselves...
Help review policies, processes and procedures
Resident Associations are formal groups of residents living in the same neighbourhood
Making the voice of 16 to 30 year-olds heard and sharing experiences to improve services.
Help mediate an outcome between the landlord and complainant.
Influencing the decisions made local to you
We need you!
We are recruiting for our brand-new customer involvement groups, making a difference in the lives of you and your neighbours.