Due to the impact of the coronavirus outbreak we are responding to requests for emergency repairs only. An emergency repair is any problem that could be a security risk or cause harm to you, another person or to your property.
To report an emergency repair call 0345 266 9760.
If your repair is not an emergency please email your enquiry to email@example.com.
We will be asking additional questions to make sure we safeguard you and our staff before arranging a repair. Please ensure that you add your name, full address, and contact details to enable your repair enquiry to be dealt with once our normal repair service is resumed. Thank you for your patience at this time.
All of our employees carry identity cards. For your own safety please ensure that you ask to see their identity card before you let them into your home.
If you are unable to keep to your appointment, please call immediately on 0345 850 9994. Please note that for emergency repairs, you must be available for 24 hours from reporting the repair – if not, you may be charged for a wasted visit, or be asked to call in when you are available for 24 hours.
Chorus Homes is responsible for maintaining the structure and exterior of your home, its main services and the communal areas in blocks of flats*. In particular, Chorus Homes is responsible for:
The structure of your home:
Areas outside of your home:
The services and fittings in your home:
*Except if due to malicious damage, misuse or negligence where no crime number has been reported.
You are responsible for the items listed below:
Home and garden:
Fixtures and Fittings:
The list above is not exhaustive and is only to be used as a guideline. If for some reason you are unable to carry out any of these tasks please contact us on 0345 850 9994. We will charge you if we carry out this work on your behalf.
Chorus Homes News
20 Jun 19
At Drovers Place, you can choose from one and two bedroom apartments and three bedroom houses, available for shared ownership
Find out more
17 Jun 19
Luminus, part of the Places for People Group, has rebranded and become Chorus Homes.Find out more
27 Mar 20
Brook House is closed until further notice.
For emergency repairs only call 0345 266 9760
For more information on the Coronavirus please click on the link below.Find out more