National Customer Group

Could you be part of our National Customer Group?

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To strengthen our customer governance and group approach to customer involvement, we are in the process of introducing a National Customer Group (NCG).

The NCG will include customers from:

  • Derwent Living
  • Cotman
  • Chorus Homes
  • Castle Rock Edinvar
  • Places Homes
  • Living Plus 

The NCG will have a strategic overview and influence on key issues, policies and strategic priorities affecting services to customers across the Affordable Housing Group as a whole.

The group will represent the customer's voice, it will work with smaller more local customer involvement groups such as scrutiny teams and ensure there is a two-way communication between Places for People Regulated Board and customers. The group will help shape and improve services whilst sharing best practice across the Affordable Housing Group.