Coronavirus information
Find out what we are doing about COVID19 Due to the government announcement on 4th January we are responding to requests for emergency repairs and gas repairs only. More information here.
Topic: Customer service
A list of articles tagged with 'Customer service'.
Rent and service charges
Helping you to understand your payments.
Rent review for 2021
How the rent changes will impact you.
Coronavirus information for our customers and visitors
We are proactively monitoring the coronavirus outbreak, including the latest Government and NHS advice.
Customer Annual Report 2020
Places for People's Affordable Housing customer annual report.
Help us to help you
If you are struggling to pay please get in touch as soon as possible. We understand that money may be a worry right now, but it’s really important to keep paying your rent.
Free digital skills training
Do you want to improve your digital skills and access online services?
Chorus Homes Incentive Programme (CHIPS)
Giving residents rewards for getting involved.
Feedback, compliments and complaints
How to feedback about Chorus Homes' services.
Transferring to another property
Requesting a transfer or mutual exchange.
Independent complaints panel (ICP)
How the Independent Complaint Panel (ICP) works to help resolve complaints.